UNC Health Financial Assistance Policy & Application
Use the official UNC Health policy and application links, review published income ranges and provider limitations, then build a qualified action plan. This page does not determine eligibility.
North Carolina statewide program
Statewide participating-hospital discounts may be more important than an older or incomplete system summary.
NCDHHS publishes a 100% discount below 200% FPG, at least 75% from 200–250%, and at least 50% from 250–300% for insured and uninsured North Carolina residents at participating acute-care hospitals. Verify that the facility, service, and bill fall within the current state program and hospital policy.
Verify with NCDHHSWhat the official source currently supports
- Facilities covered
- Participating UNC Health hospitals and entities listed in the system policy
- Policy effective date
- 2025-07-01
- Application deadline or lookback
- No universal deadline verified from the source. Ask in writing.
- Presumptive eligibility
- UNC publishes presumptive-eligibility pathways based on certain life circumstances. The hospital must determine whether one applies.
- Hardship or catastrophic review
- The system policy describes catastrophic financial assistance that may apply beyond standard residency rules after hospital review.
Contact and submit
866-704-5286 or 984-974-3425
UNC Financial Assistance Unit, 101 Manning Drive, Chapel Hill, NC 27514
English, Spanish, Additional language assistance
Documents to prepare
- Completed application
- Most recent federal tax return or non-filing explanation
- Income and residency documentation listed by the application
- Medicaid screening or decision information when requested
Providers included
- Participating UNC Health entities and providers identified in the policy appendices
Provider and service exclusions
- Providers identified as non-participating in the policy provider list
Plain-language limitations
- UNC publishes a 300% FPG screening ceiling plus asset and North Carolina residency rules, but the exact award is not inferred here.
- Participating facilities and providers must be checked in the current policy appendices.
Collections and deadline warning
Regular billing may continue until all requested application materials are received; ask for written status and deadline confirmation. Do not ignore a lawsuit, validation, appeal, authorization, or payment deadline.
Evidence record
Official sources used
Retrieved 2026-08-06Supports: Scope, 300% FPG program, catastrophic and presumptive pathways, provider-list requirementUNC Financial Assistance ApplicationUNC Health · Effective 2024-11-22
Retrieved 2026-08-06Supports: Application documents, submission details, phone, and mailing address
Turn the policy into an action plan
Compare a broad income range without sending sensitive answers to analytics.
The finder adds the bill stage, documentation checklist, provider warning, questions, missing information, and printable result.
Related medical-bill actions
Verify the bill around the application
Request and review an itemized hospital bill
Organize charges, dates, providers, insurance processing, and questions before paying.
Compare an EOB with a provider bill
Check whether the final patient responsibility matches the insurer's explanation.
Financial assistance before paying
Understand the difference between assistance, a payment plan, and a separately billing provider.
Facility fee versus professional fee
Separate the hospital charge from clinician and ancillary bills.
Why one visit creates multiple bills
Map the facility, clinician, radiology, lab, anesthesia, and ambulance billing entities.
Medical Bill Response System
Use the broader bill-review path when the problem is not limited to financial assistance.
Review record: Official source retrieved 2026-08-06. Primary-source review complete. Next scheduled review: January 2027, or earlier when the official source changes. This educational page does not determine eligibility, legal rights, insurance coverage, or whether a balance is owed.