Novant Health — North Carolina Financial Assistance Policy & Application
Use the official Novant Health — North Carolina policy and application links, review published income ranges and provider limitations, then build a qualified action plan. This page does not determine eligibility.
North Carolina statewide program
Statewide participating-hospital discounts may be more important than an older or incomplete system summary.
NCDHHS publishes a 100% discount below 200% FPG, at least 75% from 200–250%, and at least 50% from 250–300% for insured and uninsured North Carolina residents at participating acute-care hospitals. Verify that the facility, service, and bill fall within the current state program and hospital policy.
Verify with NCDHHSWhat the official source currently supports
- Facilities covered
- Novant Health North Carolina hospitals Participating provider-based clinics named by the policy
- Policy effective date
- 2025-03-12
- Application deadline or lookback
- No universal deadline verified from the source. Ask in writing.
- Presumptive eligibility
- The policy describes screening and other qualification pathways; verify whether presumptive review applies to the account.
- Hardship or catastrophic review
- No specific hardship formula recorded — request the current policy term.
Contact and submit
844-266-8268
Novant Health, Attn: Financial Assistance, PO Box 11549, Winston-Salem, NC 27116
English, Spanish, Language assistance by request
Documents to prepare
- Completed application
- Proof of household income
- Information showing other available insurance or payment sources have been exhausted when required
Providers included
- North Carolina hospitals and provider-based clinics within the policy scope
Provider and service exclusions
- Elective services
- Independent or separately billing providers not included by the policy
Plain-language limitations
- For insured North Carolina residents, Novant publishes 100% assistance below 200% FPG, 75% from 200–250%, and 50% from 250–300%.
- For eligible uninsured patients, the policy publishes a 100% adjustment through 300% FPG.
Collections and deadline warning
The policy contains billing and collection procedures. Request written confirmation of the account status during review. Do not ignore a lawsuit, validation, appeal, authorization, or payment deadline.
Evidence record
Official sources used
Retrieved 2026-08-06Supports: Scope, service limits, insured and uninsured income bands, and application rulesFinancial AssistanceNovant Health
Retrieved 2026-08-06Supports: Current application entry point and patient contact path
Turn the policy into an action plan
Compare a broad income range without sending sensitive answers to analytics.
The finder adds the bill stage, documentation checklist, provider warning, questions, missing information, and printable result.
Related medical-bill actions
Verify the bill around the application
Request and review an itemized hospital bill
Organize charges, dates, providers, insurance processing, and questions before paying.
Compare an EOB with a provider bill
Check whether the final patient responsibility matches the insurer's explanation.
Financial assistance before paying
Understand the difference between assistance, a payment plan, and a separately billing provider.
Facility fee versus professional fee
Separate the hospital charge from clinician and ancillary bills.
Why one visit creates multiple bills
Map the facility, clinician, radiology, lab, anesthesia, and ambulance billing entities.
Medical Bill Response System
Use the broader bill-review path when the problem is not limited to financial assistance.
Review record: Official source retrieved 2026-08-06. Primary-source review complete. Next scheduled review: January 2027, or earlier when the official source changes. This educational page does not determine eligibility, legal rights, insurance coverage, or whether a balance is owed.