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    North Carolina · Hospital policy record

    Mission Health Financial Assistance Policy & Application

    Use the official Mission Health policy and application links, review published income ranges and provider limitations, then build a qualified action plan. This page does not determine eligibility.

    Free-care range
    Not established in this record — verify directly
    Discounted-care range
    Not established in this record — verify directly
    Insured patients
    Requires direct verification
    Review status
    Direct verification required

    North Carolina statewide program

    Statewide participating-hospital discounts may be more important than an older or incomplete system summary.

    NCDHHS publishes a 100% discount below 200% FPG, at least 75% from 200–250%, and at least 50% from 250–300% for insured and uninsured North Carolina residents at participating acute-care hospitals. Verify that the facility, service, and bill fall within the current state program and hospital policy.

    Verify with NCDHHS

    What the official source currently supports

    Facilities covered
    Mission Health hospitals covered by the current hospital-specific financial-assistance policy
    Policy effective date
    Not established in this record — verify current revision
    Application deadline or lookback
    No universal deadline verified from the source. Ask in writing.
    Presumptive eligibility
    Not established in this record — ask whether the account was screened automatically.
    Hardship or catastrophic review
    No specific hardship formula recorded — request the current policy term.

    Contact and submit

    Financial counseling phone
    844-481-0278
    Mailing or submission address
    Not verified — use the current application
    Translations recorded
    English, Spanish and language assistance by request

    Documents to prepare

    • Completed application
    • Income documents requested by the current hospital policy

    Providers included

    • Emergency and medically necessary hospital care within the current policy scope

    Provider and service exclusions

    • Services and separately billing providers not included by the hospital policy

    Plain-language limitations

    • Mission Health directs patients to hospital-specific policies. A current systemwide numerical threshold was not inferred.
    • Call the financial-assistance number and verify the exact facility, provider, threshold, and deadline.

    Collections and deadline warning

    The reviewed source did not establish one account-hold rule. Ask the hospital and any collector in writing what can pause during a complete application. Do not ignore a lawsuit, validation, appeal, authorization, or payment deadline.

    Evidence record

    Official sources used

    Turn the policy into an action plan

    Compare a broad income range without sending sensitive answers to analytics.

    The finder adds the bill stage, documentation checklist, provider warning, questions, missing information, and printable result.

    Related medical-bill actions

    Verify the bill around the application

    Review record: Official source retrieved 2026-08-06. Direct verification required. Next scheduled review: January 2027, or earlier when the official source changes. This educational page does not determine eligibility, legal rights, insurance coverage, or whether a balance is owed.