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    Massachusetts · Hospital policy record

    Mass General Brigham Financial Assistance Policy & Application

    Use the official Mass General Brigham policy and application links, review published income ranges and provider limitations, then build a qualified action plan. This page does not determine eligibility.

    Free-care range
    Not established in this record — verify directly
    Discounted-care range
    Through 300% FPG for the published screening category
    Insured patients
    May qualify under published terms
    Review status
    Primary-source review complete

    What the official source currently supports

    Facilities covered
    Mass General Brigham hospitals, health centers, and physician organizations identified in the current policy
    Policy effective date
    2026-01-01
    Application deadline or lookback
    No universal deadline verified from the source. Ask in writing.
    Presumptive eligibility
    Not established in this record — ask whether the account was screened automatically.
    Hardship or catastrophic review
    The FY2026 summary describes possible assistance above 300% FPG when medical bills consume a large share of annual income; the full policy controls the percentage and documentation.

    Contact and submit

    Financial counseling phone
    617-726-3884
    Mailing or submission address
    Contact Patient Billing Solutions for the current submission address
    Translations recorded
    English, Arabic, Chinese, Haitian Creole, Indonesian, Khmer, Portuguese, Russian, Spanish, Vietnamese

    Documents to prepare

    • Completed application
    • Income and household documents requested by the current form
    • Medical-expense information for hardship review

    Providers included

    • Participating MGB hospitals and organizations named by the policy

    Provider and service exclusions

    • Non-participating clinicians and services identified by the policy

    Plain-language limitations

    • The summary publishes discounts of 60% or more for some medically necessary care below 300% FPG, not an automatic free-care award.
    • Facility and service rules vary across the system.

    Collections and deadline warning

    Interest-free payment plans may also be available; ask whether assistance review changes billing or collection activity. Do not ignore a lawsuit, validation, appeal, authorization, or payment deadline.

    Evidence record

    Official sources used

    Turn the policy into an action plan

    Compare a broad income range without sending sensitive answers to analytics.

    The finder adds the bill stage, documentation checklist, provider warning, questions, missing information, and printable result.

    Related medical-bill actions

    Verify the bill around the application

    Review record: Official source retrieved 2026-08-06. Primary-source review complete. Next scheduled review: January 2027, or earlier when the official source changes. This educational page does not determine eligibility, legal rights, insurance coverage, or whether a balance is owed.