Cone Health Financial Assistance Policy & Application
Use the official Cone Health policy and application links, review published income ranges and provider limitations, then build a qualified action plan. This page does not determine eligibility.
North Carolina statewide program
Statewide participating-hospital discounts may be more important than an older or incomplete system summary.
NCDHHS publishes a 100% discount below 200% FPG, at least 75% from 200–250%, and at least 50% from 250–300% for insured and uninsured North Carolina residents at participating acute-care hospitals. Verify that the facility, service, and bill fall within the current state program and hospital policy.
Verify with NCDHHSWhat the official source currently supports
- Facilities covered
- Cone Health facilities and participating providers identified in its policy and provider listing
- Policy effective date
- Not established in this record — verify current revision
- Application deadline or lookback
- No universal deadline verified from the source. Ask in writing.
- Presumptive eligibility
- Not established in this record — ask whether the account was screened automatically.
- Hardship or catastrophic review
- Cone Health states that other criteria may support assistance; the current policy must be reviewed for the account-specific rule.
Contact and submit
336-832-8014 or 866-479-8800
Use the address printed on the current application
English, Spanish, Vietnamese, Arabic
Documents to prepare
- Completed application
- Supporting materials listed on the current application
Providers included
- Providers identified as participating on Cone Health's current provider financial-assistance listing
Provider and service exclusions
- Providers identified as non-participating on the current provider listing
Plain-language limitations
- Cone Health publishes a policy, application, and provider list, but this review did not verify a current numerical threshold from the public landing page.
- The finder therefore does not estimate an income-band result for Cone Health.
Collections and deadline warning
The reviewed source did not establish one account-hold rule. Ask the hospital and any collector in writing what can pause during a complete application. Do not ignore a lawsuit, validation, appeal, authorization, or payment deadline.
Evidence record
Official sources used
Turn the policy into an action plan
Compare a broad income range without sending sensitive answers to analytics.
The finder adds the bill stage, documentation checklist, provider warning, questions, missing information, and printable result.
Related medical-bill actions
Verify the bill around the application
Request and review an itemized hospital bill
Organize charges, dates, providers, insurance processing, and questions before paying.
Compare an EOB with a provider bill
Check whether the final patient responsibility matches the insurer's explanation.
Financial assistance before paying
Understand the difference between assistance, a payment plan, and a separately billing provider.
Facility fee versus professional fee
Separate the hospital charge from clinician and ancillary bills.
Why one visit creates multiple bills
Map the facility, clinician, radiology, lab, anesthesia, and ambulance billing entities.
Medical Bill Response System
Use the broader bill-review path when the problem is not limited to financial assistance.
Review record: Official source retrieved 2026-08-06. Direct verification required. Next scheduled review: January 2027, or earlier when the official source changes. This educational page does not determine eligibility, legal rights, insurance coverage, or whether a balance is owed.